Verification at Spinfyre

Clearing verification at Spinfyre means supplying three things: a valid photo ID, a recent proof of address, and proof of the payment method you used. Submit all three in clear, full-frame copies and the account is ready for payouts.

We run Know Your Customer (KYC) checks to confirm you are the account holder, that you meet the legal age, and that funds move to the right person. This is a routine step at every regulated operator, and at Spinfyre it is handled once per account unless something on file changes.

You must be of legal gambling age to open and verify an account — that means 18 in Alberta, Manitoba and Quebec, and 19 in every other province. Age confirmation is part of the ID check, so use a document that shows your date of birth clearly.

You can register and fund your account before verification finishes, and the minimum deposit at Spinfyre is €25 — details live on our payments coverage. Verification becomes decisive at the cash-out stage, which is why we suggest sorting it early.

If you plan to claim a promotion, a verified account keeps everything tidy when bonus winnings convert to withdrawable cash; the terms sit on the Spinfyre bonus page. Confirming identity once means your future payouts move without extra checks.

Most rejections come down to a handful of fixable problems. Check your files against this list before uploading to avoid a second round.

• Blurry or dark images — text not readable, or glare across the key details.
• Cropped edges — a corner or side of the document is cut off.
• Expired documents — an ID or bill past its validity or older than three months.
• Name mismatch — the document name differs from your Spinfyre profile.
• Address mismatch — the proof of address doesn't match your registered address.
• Exposed card data — the full card number or CVV left visible instead of masked.

If an item is declined, we tell you which one and why so you can re-upload a corrected copy. One good resubmission is usually all it takes.

Each of the three categories below has to be legible, in colour and uncropped — all four corners visible, nothing covered by a finger or glare.

Proof of identity

Use one government-issued photo document: a passport, a national ID card, or a driver's licence. The name, date of birth, document number and expiry date must all be readable, and the document must still be valid.

Proof of address

A utility bill, bank statement or official government letter dated within the last three months, showing your full name and residential address. The address must match what you entered in your Spinfyre profile.

Proof of payment

For a card, a photo showing your name, the first six and last four digits (cover the middle) and the expiry — never the CVV. For an e-wallet or crypto method, a screenshot of the account showing your name or wallet reference tied to the deposit.

The whole process happens inside your account — no email attachments needed. If you are not already signed in, head to Spinfyre login and open your profile.

1. Open the Account or Verification section of your Spinfyre profile.
2. Pick the document category (ID, address or payment).
3. Take a sharp photo or scan — colour, flat, well-lit, all edges in frame.
4. Upload the file in an accepted format such as JPG, PNG or PDF.
5. Submit and wait for the status to change from pending to approved.

We recommend completing KYC before your first cash-out request so nothing holds up the payment. Our support team is on live chat and email 24/7 if a document type or format is unclear.

Most document reviews at Spinfyre are completed quickly once all three categories are on file and legible. You will see the status update inside your profile, and we flag any item that needs a resubmission.

Verification and payout timing are linked. With KYC cleared, Spinfyre processes withdrawals in 0–2 hours for crypto and e-wallets — see the full picture on our Spinfyre payments page. Delays almost always trace back to a document issue rather than the review itself.

KYC is also a safeguard — confirming age and identity is part of keeping gambling to adults who choose to play. Remember the age rule: 18 in Alberta, Manitoba and Quebec, 19 everywhere else in Canada.

If gambling stops feeling like entertainment, support is available. Players in Canada can reach ConnexOntario at 1-866-531-2600 or visit responsiblegambling.org, and provincial self-exclusion programs are available too. Use Spinfyre limits and take breaks whenever you need them.